Privacy policy

PRIVACY POLICY

Last updated: August 2026

This Privacy Policy describes how Axa Jewelry (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from jewelryaxa@gmail.com (the "Site") or otherwise communicate with us.

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may collect the following types of information:

  • Contact Information: Your name, billing address, shipping address, email address, and phone number.
  • Order Details: Details about the products you purchase, view, or add to your cart.
  • Device Information: Information about your web browser, IP address, time zone, and cookies installed on your device.
  • Communication Data: Any messages or inquiries you send us via email at jewelryaxa@gmail.com.

2. How We Use Your Information

We use your personal information to provide our services to you, which includes:

  • Processing payments, fulfilling orders, and arranging shipping or processing returns.
  • Communicating with you regarding your orders, inquiries, or customer support requests.
  • Screening orders for potential risk or fraud.
  • Improving and optimizing our Site and customer experience.

3. Sharing Your Personal Information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use e-commerce platforms and payment processors to power our online store and handle secure transactions.
  • We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Data Retention

When you place an order through the Site, we will maintain your personal information for our records unless and until you ask us to delete this information.

5. Your Rights

If you are a European resident, you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us through the contact information below.

6. Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at jewelryaxa@gmail.com.