Shipping policy

SHIPPING POLICY

Last updated: August 2026

This Shipping Policy outlines how orders are processed, shipped, and delivered when you shop with Axa Jewelry. For any shipping-related inquiries, please contact us at jewelryaxa@gmail.com.

1. Processing Time

 Once an order is placed, we require up to 5 days to process, prepare, and dispatch your items.

2. Shipping Options and Delivery Times

We offer different shipping methods based on your order value:

 Standard Shipping (15 Days): Available for orders under $400 USD. Standard delivery typically takes approximately 15 days to arrive.

 Express Shipping (7–10 Days): Automatically applied to all orders above $400 USD at no extra cost. Express delivery typically takes between 7 to 10 days to arrive.

3. Insurance and Security

 Your peace of mind is our priority. Every piece of jewelry shipped from our store is fully insured during transit against loss or damage up to the point of delivery.

 In the rare event that your package arrives damaged or goes missing while in transit, please contact us immediately at jewelryaxa@gmail.com so we can resolve the issue.

4. Tracking and Delivery

 Once your order has been dispatched from our fulfillment center, you will receive a confirmation email containing your tracking information, allowing you to monitor your package's journey to your door.